Privacy Policy
This Privacy Policy explains what information Natty Plus Labs collects, how we use it, and your choices. We collect only what we need to process your orders and improve your experience.
01Information We Collect
When you place an order or create an account, we collect information you provide, such as:
- Name, shipping address, email, and phone number
- Order history and preferences
- Payment information (processed securely by our payment provider — we do not store full card details)
We also automatically collect limited technical data such as your IP address, browser type, and pages visited, through cookies and analytics tools.
02How We Use It
We use your information to:
- Process, fulfill, and ship your orders
- Send order confirmations and shipping updates
- Respond to support requests
- Send marketing emails if you have opted in (you can unsubscribe anytime)
- Improve our site, products, and service
03Cookies & Analytics
Our site uses cookies and analytics services to understand how visitors use the site and to improve it. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
04Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us operate — payment processors, shipping carriers, email platforms — and only as needed to provide their service, or where required by law.
05Data Security
We take reasonable measures to protect your information. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
06Your Rights
You may request access to, correction of, or deletion of your personal information by emailing us. You may also opt out of marketing emails at any time using the unsubscribe link.
07Changes
We may update this policy periodically. Material changes will be reflected by the “Last updated” date above.
